Returns & Exchanges

At Starpil Wax, we want to ensure you are completely satisfied with your professional waxing supplies. If you are not happy with your purchase, we offer a 30-day return policy for unopened and unused products to maintain the highest hygiene standards.

1

Initiate Your Request

Contact our customer support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

2

Prepare Your Package

Securely pack the unused items in their original packaging, ensuring all seals remain intact, and include a copy of your RMA form inside the box.

3

Ship the Items

Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our distribution center for inspection.

4

Receive Your Refund

Once our quality control team verifies the condition of the items, a refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing